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Your gift will be at the doorstep of your special someone

within 24/36 hours in major Israeli cities
 (Orders received before 10 AM Israeli time).

Delivery: $28.99 anywhere in Israel. messengers service

.Note: during very busy Holiday seasons we will not be able to guarantee specific date of delivery due to the number of packages being sent during that period. Please place your online orders early to assure timely delivery 

Delivery to locations such as kibbutz/ moshav/ yeshuv / D.N as well as very remote locations and behind the Green Line requires 5 + working days. In some of those locations, the gift will be remitted to the reception center.

Deliveries to schools, yeshivas, midreshets, army posts, can take additional time.
In those locations, the gift will be remitted to the office / reception center.
Therefore it is not recommended to forward fruit or perishable that could arrive on a delayed schedule

Fridays delivery is up to 2 PM.for orders received by Thursday before 8 AM local time 

.* Saturdays there is no delivery in Israel.

If the destination was closed or if the recipient was not available to receive the delivery after 2 attempts. 

Items can be replaced only upon return of the original gift.
Delivery of the replacement gift will be sent registered.

When filling out the shipping form
If you don't know the recipient's email address/ or zip code -please insert your own.
For delivery purpose, a cellular phone # will help locate the recipient.and speed the delivery.
Reminder: we will not be responsible for the freshness of produce if the recipient is not home at first delivery attempt.

Multiple Shipping Addresses   Easy submission of delivery list 

To schedule a specific delivery date
Please use the message box prior to adding to cart.
Specific date or any other requests will not appear on the recipient's gift note.
Here is how we schedule delivery: we call the recipient to make the best possible arrangement.
Our deliveries are typically made throughout the day, but we cannot guarantee delivery requests
for a specific time.
We do transmit requests to the delivery service for a morning or an evening delivery.
If the recipient is unavailable for delivery, with his/her consent we will either:
 - Leave the gift with a neighbor
-  Arrange to deliver at the recipient's workplace
-  Re-schedule delivery
-  Re-routing to a different location might involve additional cost.
 

(NOTE: please remit a cellphone # to help us locate the recipient).

Hebrew message (all non-English fonts) on gift note can only be sent through email:
  giftisrael@gmail.com     

Additional information concerning delivery times
The delivery service does not guarantee gift delivery requests for a specific time or for a certain time period. Deliveries are made throughout the day.

We can certainly forward requests for a morning or afternoon delivery. 
To better serve we will get in touch with the recipient first in order to find out when they will be available for delivery and/or see if we can leave the gift with a neighbor.
If the recipients have problem being home for the delivery, we will provide them with the tracking number of their gift to enable them to schedule directly with the messenger assigned to this delivery..

Important note: we will not be responsible
- for wrong or incomplete address
- if the recipient is not available for delivery after 2 attempts.
- if the recipient fails to follow rescheduling instructions left by the messenger.

If you are ordering perishable please keep in mind that we will not be responsible for the freshness of produce if the recipient is not home at first delivery attempt. (cellular phone # will help locate the recipient.and speed the delivery).

As a service to our customers, during extremely hot weather, we will substitute perishable chocolate with dried fruits, nuts, caramel candies and/or non-perishable of equal or greater value.

You may return an item for refund or replacement within one(1)day of delivery date. Shipping and handling charges back & forth (double delivery charges) are non-refundable. All returns must be accompanied by the packing slip, and most importantly, please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
Re: international delivery, we will not be responsible for late delivery if the package is held in customs. (usually 2 to 3 days)

In addition:
If delivery could not be done because of an incorrectly specified recipient's address or a third party location (army - hospital - school - yeshivas - universities), we will not be responsible for delivery delays or failure, therefore no refund will be allowed. If recipient has moved away or is unable to receive the gift at the given location the shipment will be returned / destroyed, so no refund will be possible.

Payment
We accept Visa, MasterCard, AmericanExpress & Discover through our secure online payment 

Every gift  is beautifully wrapped with luxury ribbon and enhanced with flora.

 Items not available will be replaced with items of same or greater value.

We proudly deliver to the following locations. If your location does not appear on the list below, please contact us giftisrael@gmail.com or 972-52-242-7548
Acco, Afula, Arad, Ariel, Ashdod, Ashkelon,Bat Yam,Beersheba, Beit She'an, Beit Shemesh, Betar Illit,,nei Brakh, Carmel ,Dimona, Eilat, El'ad, Giv'atayim, Giv'at Shmuel, Hadera, Haifa, Herzliya, Hod HaSharon, Holon, Jerusalem, Karmiel, Kfar Saba, Kiryat Atta, Kiryat Bialik, Kiryat Gatr, Kiryat Malakhis, Kiryat Motzkint, Kiryat Ono, Kiryat Shmona, Kiryat Yam, Lod, Ma'ale Adumim, Ma'alot, Migdal HaEmek, Modi'in Illit, Modi'in, Maccabim, Re'ut, Nahariya, Nazareth, Nazareth Illit, Nesher, Ness Zionaa, Netanya, Netivot, Ofakim, Or Akivaad, Or Yehuda, Petah Tikva, Ra'anana, Rahat, Ramat Gan,Ramat HaSharon, Ramla, Rehovot, Rishon LeZion, Rosh HaAyin, Safeda, Sakhnin, Sderot, Shaghur (Shagor), Shefa-'Amr (Shfar'am), Tel Aviv, Tiberias, Tirat Carmel, Yavne, Yehud-Monosson, Yokneam, Zichron Yaakov

Fridays and holidays eves:
For orders received on Thursdays before 10AM* Israeli time, gifts will be delivered on Fridays and holiday eves up  to 12 noon. 
For same day express delivery please call us at - 972 -52-242-7548.
There is no delivery on Saturday.
**Some areas do not have Fridays delivery.

As a service to our customers, we will substitute all perishable chocolates during the hot summer months with dried fruits, nuts & non-perishable item of equal or more value.

 www.gift-israel.com
Tel:  972 -52-242-7548
Herzlyia, Israel